Connecticut · statute · Conn. Gen. Stat. ch. 400o · 21 active provisions
As used in sections 20-670 to 20-682, inclusive: (1) “Certificate” means a certificate of registration issued under section 20-672. (2) “Commissioner” means the Commissioner of Consumer Protection or any person designated by the commissioner to administer and enforce the provisions of sections 20-670 to 20-682, inclusi…
No person acting individually or jointly with any other person shall establish, conduct, operate or maintain a homemaker-companion agency in this state without first obtaining a certificate of registration from the Commissioner of Consumer Protection pursuant to section 20-672.
(a) Any person seeking a certificate of registration as a homemaker-companion agency shall apply to the Commissioner of Consumer Protection, in writing, on a form provided by the commissioner. The application shall include the applicant's name, residence address, business address, business telephone number and such oth…
Upon receipt of a completed application and fee, the Commissioner of Consumer Protection shall issue and deliver to the applicant a certificate to engage in the business for which the application was made; or refuse to issue the certificate. The commissioner may suspend, revoke or refuse to issue or renew any certifica…
(a) Upon refusal to issue or renew a certificate, the Commissioner of Consumer Protection shall notify the applicant of the denial and of the applicant's right to request a hearing not later than ten days after the date of receipt of the notice of denial. (b) If the applicant requests a hearing within such ten days, th…
(a) The Commissioner of Consumer Protection may revoke, suspend or refuse to issue or renew any certificate of registration as a homemaker-companion agency or place an agency on probation or issue a letter of reprimand for: (1) Conduct by the agency, or by an employee of the agency while in the course of employment, of…
(a) The Commissioner of Consumer Protection, at all reasonable hours, may inspect, copy or audit all records maintained by such agency. The commissioner may conduct investigations and hold hearings on any matter under the provisions of sections 20-670 to 20-680, inclusive. The commissioner may issue subpoenas, administ…
(a) Each person obtaining a homemaker-companion agency certificate of registration shall (1) exhibit the agency's certificate of registration upon request by any interested party, (2) state in any advertisement the fact that the agency is registered, and (3) include the agency's registration number in any advertisement…
(a) Each homemaker-companion agency, prior to extending an offer of employment or entering into a contract with a prospective employee who may provide companion services or homemaker services, shall require such prospective employee to submit to a comprehensive background check. No homemaker-companion agency shall exte…
(a) A homemaker-companion agency shall disclose, in writing, to a person who is scheduled to receive homemaker services or companion services, or such person's authorized representative, the full legal name of the employee who will provide such services. The homemaker-companion agency shall make such disclosure to such…
(a) A registry that supplies, refers or places an individual with a consumer shall provide the consumer with a written notice, to be signed by the consumer, specifying the legal liabilities of such registry to the individual supplied or referred to or placed with the consumer. Such notice shall be given to the consumer…
A client may cancel a contract or service plan entered into with a homemaker-companion agency, pursuant to this chapter, at any time if such contract or service plan does not state a specific period of duration. A client shall only be obligated to pay for actual services rendered pursuant to such contract or service pl…
Each homemaker-companion agency, prior to providing homemaker services or companion services, shall (1) provide the person who receives the services, or the authorized representative of such person, with a written notice that the agency provides nonmedical care, and (2) obtain the signature of such person or representa…
On and after January 1, 2024, each homemaker-companion agency, as defined in section 20-670 shall have a printed consumer brochure and maintain an Internet web site detailing the homemaker and companion services offered by such agency and provide such brochure or the address of such Internet web site upon the request o…
(a) The Commissioner of Consumer Protection shall adopt regulations, in accordance with chapter 54, to carry out the provisions of sections 20-670 to 20-679, inclusive. The Commissioner of Consumer Protection may implement policies and procedures necessary to administer the provisions of sections 20-670 to 20-679, incl…
Any covenant not to compete is against public policy and shall be void and unenforceable.
(a) No person, other than an immediate family member, who is an agent, corporate officer or employee of a homemaker-companion agency, or has an ownership interest in a homemaker-companion agency, shall act as an agent under a power of attorney for any person who has contracted with the homemaker-companion agency to rec…
(a) As used in this section, (1) “homemaker-companion agency” and “employee” have the same meanings as provided in section 20-670, and (2) “no-hire clause” means a provision of a contract between a homemaker-companion agency and a client of such agency that (A) imposes a financial penalty, (B) assesses any charges or f…
Not later than October 1, 2023, the Commissioner of Consumer Protection shall post a guide that details the process by which a person who receives homemaker services or companion services, as defined in section 20-670 or the authorized representative of such person, may file a complaint against a homemaker-companion ag…
Each homemaker-companion agency, as defined in section 20-670, shall submit the information required under the provisions of subsection (c) of section 17b-374 to the Commissioner of Consumer Protection, in a form and manner prescribed by the commissioner, except no homemaker-companion agency shall submit any informatio…
On and after July 1, 2025, each homemaker-companion agency shall require each agency employee to wear an identification badge that includes the employee's name and photograph during each appointment with a client. In any case in which the Commissioner of Consumer Protection determines that a homemaker-companion agency…