Short title
Short title. This Act may be cited as the 2-1-1 Service Act. (Source: P.A. 96-599, eff. 1-1-10.)
Illinois · statute · 20 ILCS 1335 · 14 active provisions
Short title. This Act may be cited as the 2-1-1 Service Act. (Source: P.A. 96-599, eff. 1-1-10.)
Findings. The General Assembly finds that the implementation of a single, easy to use telephone number, 2-1-1, for public access to information and referral for health and human services and information about access to services after a natural or non-natural disaster will benefit the residents of this State by providin…
Definitions. As used in this Act: "2-1-1" means the abbreviated dialing code assigned by the Federal Communications Commission on July 21, 2000, for consumer access to community information and referral services. "Department" means the Department of Human Services. "Lead entity" means an Illinois 501(c)(3) non-profit a…
2-1-1 System. "2-1-1" is created as the official State dialing code for public access to information and referral for health and human services and information about access to services after a natural or non-natural disaster. (Source: P.A. 96-599, eff. 1-1-10.)
Designation of lead entity for 2-1-1. (a) Subject to subsection (e) of this Section, the Department is authorized to identify, designate, and enter into a contract with a lead entity to provide governance and oversight, including the ability to design, implement, support, and coordinate a State-wide 2-1-1 system. (b) Q…
New information services. Before a State agency that provides health and human services establishes a new public information hotline to provide information and referrals, the State agency shall consult with the Department in conjunction with the lead entity about using the 2-1-1 system to provide public access to the i…
2-1-1 services. Only a service provider approved by the lead entity may provide 2-1-1 services. The lead entity shall approve 2-1-1 service providers, after considering all of the following, and such approval shall be contingent upon 2-1-1 service providers continuing to meet minimum qualifications as determined by the…
Promotion of 2-1-1. A person or organization may not disseminate information to the public about the availability of 2-1-1 or 2-1-1 services in an area of the State except in accordance with rules established by the lead entity. (Source: P.A. 96-599, eff. 1-1-10.)
Liability of 2-1-1 providers or telecommunications carriers. An approved 2-1-1 service provider or telecommunications carrier and its employees, directors, officers, and agents are not liable to any person in a civil action for injuries or loss to persons or property as a result of an act, omission, or delay of the app…
(Text of Section from P.A. 104-2) Sec. 55. Use of moneys for projects and activities in support of 2-1-1-eligible activities. (a) The lead entity shall study, design, implement, support, coordinate, and evaluate a statewide 2-1-1 system. (b) Activities eligible for assistance from the Department include, but are not li…
Annual reports. The lead entity shall provide an initial report to the Department within 6 months after the effective date of this amendatory Act of the 104th General Assembly. Thereafter, the lead entity shall provide a report to the Department on a regular basis as required in its contract with the Department, at min…
(Amendatory provisions; text omitted). (Source: P.A. 96-599, eff. 1-1-10; text omitted.)
(Amendatory provisions; text omitted). (Source: P.A. 96-599, eff. 1-1-10; text omitted.)
Severability. The provisions of this Act are severable under Section 1.31 of the Statute on Statutes. (Source: P.A. 96-599, eff. 1-1-10.)