Transitional case management

Each recipient of cash assistance who is determined ineligible for cash assistance for a reason other than noncompliance with work activity requirements is eligible for voluntary case management services administered by the local workforce development board. Case management services must be available to support families who transition to economic self-sufficiency and to mitigate dependency on cash assistance. Case management services must include, but are not limited to, career planning, job search assistance, résumé building, basic financial planning, connection to support services, and benefits management using a tool to demonstrate future financial impacts of the participant’s change in income and benefits over time, as applicable. Case managers must connect recipients to other transitional benefits as needed.