§ 18.4 Elements of program.

A satisfactory program shall include: (a) A statement of policy prohibiting discrimination in employment; (b) An administrative procedure enforcing that policy; (c) A positive affirmative action plan designed to assure equal opportunity in employment; (d) A procedure for identifying and eliminating employment practices tending to create or continue discrimination in employment; (e) A procedure for evaluating the success of the program; (f) Adequate provision for publicizing the program including dissemination of information to all those covered by these regulations; (g) A procedure for prompt processing of complaints assuring no less than minimum rights prescribed in § 18.5; (h) Adequate provisions for the protection of complainants, employees, witnesses, and representatives from interference, harassment, intimidation and reprisal; (i) A procedure for the informal resolution of complaints; and, (j) A procedure for recording receipt and disposition of all complaints. A report of the receipt and a report of the disposition of all formal complaints will be sent promptly to the Secretary.