Complaints regarding noncompliance; monitoring of compliance; regulations

1. Any person who believes that a hospital has failed to comply with the provisions of NRS 439B.2801 to 439B.2839, inclusive, may submit a complaint to the Department. The Department shall: (a) Create an electronic form for the submission of such complaints and post the form on an Internet website operated by the Department; and (b) Accept such complaints through a telephone number dedicated for that purpose. 2. The Department shall monitor the compliance of hospitals with the provisions of NRS 439B.2801 to 439B.2839, inclusive, by: (a) Evaluating complaints submitted pursuant to subsection 1 and other available information concerning compliance with NRS 439B.2801 to 439B.2839, inclusive; (b) Reviewing any available analysis of noncompliance with NRS 439B.2801 to 439B.2839, inclusive, prepared in good faith by a qualified person or entity; and (c) Auditing the Internet websites maintained by hospitals in this State. 3. The Department shall adopt such regulations as are necessary to carry out the provisions of NRS 439B.2831 to 439B.2839, inclusive, including, without limitation, regulations prescribing the procedure to appeal any action taken by the Department pursuant to NRS 439B.2835 or 439B.2837. That procedure must include, without limitation, the opportunity for a hearing.