Knowledge of dental care in geographical area in which patient is located required; notice of inability to competently provide services through teledentistry; referral for acute care

1. A licensee who provides services through teledentistry must be adequately familiar with the nature and availability of dental care in the geographical area in which the patient is located to ensure that the patient receives appropriate care after the provision of the services. 2. If a licensee is not able to competently provide services through teledentistry, including, without limitation, because the licensee is unable to receive adequate information about the patient, the licensee must notify the patient of that fact and: (a) Provide the services in person; (b) Request any additional information necessary to competently provide the services through teledentistry; or (c) Refer the patient to an appropriate licensee to receive the services in person. 3. A licensee who provides services through teledentistry shall refer a patient to the emergency department of a hospital or another provider of acute care in an emergency or any other situation where the provision of acute care is necessary to protect the health and safety of the patient.