Consumer bill of rights re towing

(a) Not later than September 1, 2025, the Commissioner of Motor Vehicles, in consultation with the Attorney General, shall develop, and thereafter revise as necessary, a consumer bill of rights regarding towing that includes, but is not limited to, (1) a summary of the rights and responsibilities of a motor vehicle owner or operator if such motor vehicle is subject to nonconsensual towing or transporting, as defined in section 14-66; (2) when a wrecker service shall be available for the purpose of vehicle redemption and removing any personal property from within a stored motor vehicle; (3) the schedule of rates and charges that a wrecker service may charge for private-property trespass towing, as defined in section 14-66d, police-ordered towing, as defined in section 14-66e, and storage; (4) a description of the records and photographs that an owner or operator may request from the wrecker service pursuant to the provisions of section 14-145; (5) a warning that a wrecker service may sell towed vehicles pursuant to section 14-150c; and (6) information on filing a customer complaint with the commissioner pursuant to section 14-63. The commissioner shall, at a minimum, revise the consumer bill of rights each time the commissioner publishes a schedule of rates and charges for the provision of private-property trespass towing in accordance with section 14-66d or police-ordered towing in accordance with section 14-66e. The commissioner shall publish the consumer bill of rights in English and Spanish and make the consumer bill of rights available for public dissemination. (b) On and after October 1, 2025, the Commissioner of Motor Vehicles shall post the consumer bill of rights regarding towing on the Internet web site of the Department of Motor Vehicles and the Attorney General shall post such bill of rights on the Internet web site of the Attorney General. (c) On and after October 1, 2025, a wrecker service shall post the consumer bill of rights at the wrecker service's place of business and make copies of such bill of rights available for distribution to customers who visit such place of business. If a wrecker service maintains an Internet web site for its business, the wrecker service shall prominently post such bill of rights on such Internet web site.