Utah 211 created -- Responsibilities

(1) The designated 211 service provider described in Section 26B-5-601 shall be known as Utah 211. (2) Utah 211 shall, as appropriations allow: (a) by 2014: (i) provide the services described in this Subsection (2) 24 hours a day, seven days a week; (ii) abide by the key standards for 211 programs, as specified in the Standards for Professional Information and Referral Requirements for Alliance of Information Systems Accreditation and Operating 211 systems; and (iii) be a point of entry for disaster-related information and referral; (b) track types of calls received and referrals made; (c) develop, coordinate, and implement a statewide information and referral system that integrates existing community-based structures with state and local agencies; (d) provide information relating to: (i) health and human services; and (ii) volunteer opportunities; (e) create an online, searchable database to provide information to the public about the health and human services provided by public or private entities throughout the state, and ensure that: (i) the material on the searchable database is indexed: (A) geographically to inform an individual about the health and human services provided in the area where the individual lives; and (B) by type of service provided; and (ii) the searchable database contains links to the Internet sites of any local provider of health and human services, if possible, and include: (A) the name, address, and phone number of organizations providing health and human services in a county; and (B) a description of the type of services provided; (f) be responsible, in collaboration with state agencies, for raising community awareness about available health and human services; and (g) host meetings on a quarterly basis until calendar year 2014, and on a biannual basis beginning in 2014, to seek input and guidance from state agencies, local governments, community-based organizations, not-for-profit organizations, and faith-based organizations.