Utah Code § 31A-23a-115.5
Use of customer service representative
Utah · Utah Code Title 31A — Insurance Code · Status: effective
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- Citation
- Utah Code § 31A-23a-115.5, Use of customer service representative, Utah, version 1 as recorded 2026-10-03, yourstate.us, https://yourstate.us/provision/2333916
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Full text
A producer, surplus lines producer, or consultant who employs a customer service representative is responsible for the duties performed by the customer service representative. A customer service representative:
(1) may not maintain an office independent of the customer service representative's licensed producer, surplus lines producer, or consultant employer for the purpose of conducting insurance activities;
(2) except as provided in Subsection (3), may not sell, solicit, negotiate, or bind coverage; and
(3) may provide a customer a quote on behalf of the customer service representative's licensed producer, surplus lines producer, or consultant employer.