Motor vehicle glass repair requirements -- Penalties

(1) An automotive glass company or repair facility shall provide a consumer seeking motor vehicle glass repair or replacement: (a) an electronic or hardcopy written and itemized description of the work to be done on the vehicle; and (b) if an insurer is paying all or part of the repair, the total amount the insurer has agreed to pay for the work described in Subsection (1)(a). (2) An insurance company that pays for work described in Subsection (1)(a) may not be required to pay more than a fair and competitive price for the local market area. (3) An automotive glass company or repair facility: (a) may not represent to a customer that the cost of a repair or replacement will be paid for entirely by the customer's insurer and at no cost to the customer unless the cost of the repair or replacement is fully covered and approved by the insurer; (b) is not limited to vehicle glass, tooling, or equipment dictated or recommended by the manufacturer's procedures or specifications; and (c) may only bill or charge for vehicle glass repair, replacement, or recalibration services that are performed and necessary. (4) A person who violates a provision of this section is: (a) guilty of an infraction; and (b) subject to a civil penalty of $500.