47 CFR 68.419

§ 68.419 Answers to informal complaints.

United States · 47 CFR — Telecommunication · Status: effective

Cite this

Citation: 47 CFR 68.419, § 68.419 Answers to informal complaints, United States, version 1 as recorded 2026-07-09, yourstate.us, https://yourstate.us/provision/236371
Permanent ID: ys:prov:236371@1
SHA-256: b6d3dbb583fc7728547a748eaa3b5ea54e2b5d3b15a26172b9da7e8f6d05f9fb

The hash is SHA-256 of this version's text, with every run of whitespace collapsed to a single space and the ends trimmed. The ID always leads back here, and checking it says whether the text you cited is still the current version.

Full text

Any responsible party to whom the Commission or the Consumer Information Bureau under this subpart directs an informal complaint shall file an answer within the time specified by the Commission or the Consumer Information Bureau. The answer shall: (a) Be prepared or formatted in the manner requested by the complainant pursuant to § 68.417, unless otherwise permitted by the Commission or the Consumer Information Bureau for good cause shown; (b) Describe any actions that the defendant has taken or proposes to take to satisfy the complaint; (c) Advise the complainant and the Commission or the Consumer Information Bureau of the nature of the defense(s) claimed by the defendant; (d) Respond specifically to all material allegations of the complaint; and (e) Provide any other information or materials specified by the Commission or the Consumer Information Bureau as relevant to its consideration of the complaint.

Legislative history

This is a federal regulation, adopted through agency rulemaking under the Administrative Procedure Act — not enacted by a recorded vote of Congress.