Local service providers

(a) Service providers who offer "Older West Virginians Act" and related services funded through the federal administration on aging shall: (1) Determine the needs of seniors in the particular geographic area covered by gaining input from the seniors themselves, their families and care givers; (2) Develop a plan of service based on the needs of the seniors in a format provided by the area agency; (3) Provide supportive services, nutrition services and senior centers which shall, within available funding, meet the identified needs of seniors; (4) Serve as an effective and visible advocate for older West Virginians; and (5) Participate in the bureau's client tracking system. (b) Service providers who offer Medicaid reimbursed services shall: (1)Comply with appropriate Medicaid regulations and policies including provider agreements, program manuals and program instructions; (2) Maintain client files, provider information and report as required for the determination of compliance with established program standards as determined by the bureau for medical services; and (3) Participate in the bureau's client tracking system.