Reports to the Legislature

(a) By February 1, 2005, the commissioner shall submit to the Legislature a report relating to the office of the consumer advocate. (b) The report shall contain the following information: (1) An overview of the function of the office of the consumer advocacy and how the office addresses consumer complaints; (2) The number of staff in the office of the consumer advocate and the structure of the existing office; (3) Statistics reflecting the number of consumer complaints and types handled by the office from January 1, 2001, until January 1, 2004; (4) The number of states which have consumer advocates and the lines of insurance for which the advocates are authorized to act on behalf of consumers; (5) The recommendation of the commissioner in regard to whether this state would benefit by having the role of the consumer advocate expanded to other lines of insurance; (6) Based upon the findings and recommendations, of the commissioner, and if the findings so suggest, proposed legislation for expanding the office of the consumer advocate to other lines of insurance.