Certification cancellation

(a) A program participant's certification shall be canceled if: (1) The program participant submits a written request for withdrawal of the certification; (2) The program participant fails to notify the program of a change in the program participant's legal name, mailing address, actual address, or telephone number; (3) The program participant knowingly submitted false information on the program application; (4) Mail forwarded by the program to the program participant is returned as undeliverable; (5) A renewal application pursuant to section 801G-3(d) is not received or approved by the program; or (6) The program participant's mailing or actual address is not located in the State. (b) The program director shall send to the program participant a notice of cancellation that includes the reasons for cancellation. (c) An individual who ceases to be a program participant shall be responsible for notifying persons who use the substitute address that the substitute address is no longer valid. (d) In accordance with program policies, any mail returned as undeliverable or any mail that continues to be received by the program following a certification cancellation may be returned to the sender or destroyed sixty days after the certification cancellation date.