47 U.S.C. § 260
Provision of telemessaging service
United States · Title 47 — TELECOMMUNICATIONS · Status: effective
Cite this
- Citation
- 47 U.S.C. § 260, Provision of telemessaging service, United States, version 1 as recorded 2026-07-09, yourstate.us, https://yourstate.us/provision/488718
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Full text
Any local exchange carrier subject to the requirements of section 251(c) of this title that provides telemessaging service—
The Commission shall establish procedures for the receipt and review of complaints concerning violations of subsection (a) or the regulations thereunder that result in material financial harm to a provider of telemessaging service. Such procedures shall ensure that the Commission will make a final determination with respect to any such complaint within 120 days after receipt of the complaint. If the complaint contains an appropriate showing that the alleged violation occurred, the Commission shall, within 60 days after receipt of the complaint, order the local exchange carrier and any affiliates to cease engaging in such violation pending such final determination.
As used in this section, the term “telemessaging service” means voice mail and voice storage and retrieval services, any live operator services used to record, transcribe, or relay messages (other than telecommunications relay services), and any ancillary services offered in combination with these services.
Legislative history
The public laws that enacted or amended this section. Tallies are for the whole bill as it passed each chamber — often an omnibus covering far more than this provision — not a vote on this section alone.
- Telecommunications Act of 1996