COMMISSION RULES

(a) The commission shall adopt nondiscriminatory and competitively neutral rules to implement this subchapter, including rules that: (1) ensure that customers are protected from deceptive practices in the obtaining of authorizations and verifications required by this subchapter; (2) are applicable to all local exchange telephone services, interexchange telecommunications service, and other telecommunications service provided by telecommunications utilities in this state; (3) are consistent with the rules and regulations prescribed by the Federal Communications Commission for the selection of telecommunications utilities; (4) permit telecommunications utilities to select any method of verification of a change order authorized by Section 55.303; (5) require the reversal of certain changes in the selection of a customer's telecommunications utility in accordance with Section 55.304(a); (6) prescribe, in accordance with Section 55.304(b), the duties of a telecommunications utility that initiates an unauthorized customer change; and (7) provide for corrective action and the imposition of penalties in accordance with Sections 55.305 and 55.306. (b) The commission is granted all necessary jurisdiction to adopt rules required by this subchapter and to enforce those rules and this subchapter. (c) The commission may notify customers of their rights under the rules.