Tex. Business & Commerce Code § 120.104
APPEAL PROCEDURES
Texas · Texas Business & Commerce Code · Status: effective
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- Tex. Business & Commerce Code § 120.104, APPEAL PROCEDURES, Texas, version 1 as recorded 2026-07-09, yourstate.us, https://yourstate.us/provision/631085
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If a social media platform receives a user complaint on the social media platform's removal from the platform of content provided by the user that the user believes was not potentially policy-violating content, the social media platform shall, not later than the 14th day, excluding Saturdays and Sundays, after the date the platform receives the complaint:
(1) review the content;
(2) determine whether the content adheres to the platform's acceptable use policy;
(3) take appropriate steps based on the determination under Subdivision (2); and
(4) notify the user regarding the determination made under Subdivision (2) and the steps taken under Subdivision (3).