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Tex. Health and Safety Code § 324.102

COMPLAINT PROCESS

Texas · Texas Health and Safety Code · Status: effective

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Tex. Health and Safety Code § 324.102, COMPLAINT PROCESS, Texas, version 1 as recorded 2026-07-09, yourstate.us, https://yourstate.us/provision/671582
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A facility shall establish and implement a procedure for handling consumer complaints, and must make a good faith effort to resolve the complaint in an informal manner based on its complaint procedures. If the complaint cannot be resolved informally, the facility shall advise the consumer that a complaint may be filed with the department and shall provide the consumer with the mailing address and telephone number of the department.