Tex. Insurance Code § 843.251
COMPLAINT SYSTEM REQUIRED; COMMISSIONER RULES AND EXAMINATION
Texas · Texas Insurance Code · Status: effective
Cite this
- Citation
- Tex. Insurance Code § 843.251, COMPLAINT SYSTEM REQUIRED; COMMISSIONER RULES AND EXAMINATION, Texas, version 1 as recorded 2026-07-09, yourstate.us, https://yourstate.us/provision/679473
- Permanent ID
ys:prov:679473@1- SHA-256
d0a2f703732275b72c29c201ea085cc82e64d09007bd65c45d4003293d9b2d73
The hash is SHA-256 of this version's text, with every run of whitespace collapsed to a single space and the ends trimmed. The ID always leads back here, and checking it says whether the text you cited is still the current version.
Full text
(a) A health maintenance organization shall implement and maintain a complaint system that provides reasonable procedures to resolve an oral or written complaint initiated by a complainant concerning health care services. The complaint system must include a process for the notice and appeal of a complaint.
(b) The commissioner may adopt reasonable rules as necessary or proper to implement the provisions of this subchapter relating to the complaint system and administer matters relating to the complaint system.
(c) The commissioner may examine a complaint system for compliance with this subchapter and may require the health maintenance organization to make corrections as the commissioner considers necessary.