INSPECTION OF LICENSE HOLDERS

(a) The department by rule shall adopt a policy that requires a business holding a structural pest control business license to be inspected by a field inspector at least once: (1) in the business's first year of operation; and (2) every four years after the first year of operation. (b) The department by rule shall adopt a policy and guidelines for conducting an investigation under this chapter, including: (1) procedures for investigating a complaint concerning misuse of pesticides, including contamination by pesticides and human exposure to pesticides; (2) the circumstances in which a case should be referred to the: (A) Department of State Health Services; (B) Texas Commission on Environmental Quality; or (C) United States Environmental Protection Agency; (3) recommendations to consumers and applicators regarding cleanup after a spill or misapplication; and (4) procedures for residue sampling, including the circumstances in which to take a residue sample and the time in which the sample should be taken.